Terms of Service

Effective Date: August 10, 2025

Smart Contact AI

Email: info@smartcontactai.com

Phone: 844-620-7224

Location: Tempe, AZ 85284

1. Acceptance of Terms

By accessing or using the Smart Contact AI website, services, or applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

These Terms constitute a legally binding agreement between you and Smart Contact AI ("Company," "we," "us," or "our"). By using our Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Description of Service

Smart Contact AI provides artificial intelligence-powered contact management and communication solutions. Our Service may include but is not limited to:

  • AI-powered contact organization and management
  • Automated communication features
  • Data analysis and insights
  • Integration with third-party platforms
  • Customer support tools

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time with or without notice.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

You may not create multiple accounts, share your account with others, or transfer your account without our written consent.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Upload, transmit, or distribute any harmful, offensive, or inappropriate content
  • Use the Service to spam, harass, or abuse others
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated scripts or bots without our permission
  • Impersonate any person or entity

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Smart Contact AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to the Service, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with providing the Service.

Our trademarks, service marks, and logos may not be used without our prior written consent.

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you also agree to our Privacy Policy, including our data collection and communication practices.

7. Payment Terms

Certain features of our Service may require payment. If you purchase a paid subscription or service:

  • All fees are non-refundable unless otherwise stated
  • You authorize us to charge your chosen payment method
  • Subscription fees are billed in advance on a recurring basis
  • We may change our pricing with 30 days' notice
  • Your account may be suspended for non-payment
  • All prices are in US dollars unless otherwise specified

8. Disclaimers and Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • The Service will meet your specific requirements
  • Any defects will be corrected
  • The Service is free of viruses or harmful components

You use the Service at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Smart Contact AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use of the Service.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Smart Contact AI, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Prolonged inactivity

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we are not obligated to do so.

You may terminate your account at any time by contacting us at info@smartcontactai.com.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Posting the updated Terms on our website
  • Sending an email to your registered email address
  • Providing notice through the Service

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modifications, you must stop using the Service.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Maricopa County, Arizona, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or class action lawsuit.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Smart Contact AI regarding your use of the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us:

Smart Contact AI

Email: info@smartcontactai.com

Phone: 844-620-7224

Address: Tempe, AZ 85284

Last updated: August 10, 2025